We offer several guarantees that are unique to the tax return preparation industry.

-We guarantee our tax work. Our years of experience and annual update tax and professional training give us the confidence to offer to pay any penalties and interest IRS may impose on a tax return error made by us. We cannot, however, pay your taxes if more are due to the error, so check your return carefully before signing. Our guarantee is valid for 90 days after your careful review of the return.

-IRS regulations require that we provide you with a paper copy of your tax return, even if it has been e-filed.  At your request, we may provide you with a .pdf copy of your return on a thumb drive or via our secure portal to save paper.

-We guarantee to explain every line in your tax return to you whether you use in-person preparation services, e-mail, or regular mail. If we do not do it in person, we will explain your return on the phone. We want you to understand what you are signing and give you the opportunity to carefully review your tax return data before you sign the return.

Our overall guarantee is 100 percent satisfaction. If you have a problem with any tax form, entry, or our solutions, let us know and we will attempt to satisfy you. If we can’t, you are free to leave with no fee (we will return all your tax papers and documents, but we will not give you a copy of the tax return unless you pay us for the engagement).